Splash Page Won't Show On Some Devicessplash page
Posted 26 July 2012 - 03:13 AM
Installed WRT54GL with hotspotWRT
ipod/iphone, my own windows based PC, a motorolla tablet, and some other computers are able to connect to the wifi hotspot network and see the splash page and log on.
there are two windows PCs that refuse to display the splash page upon launching any browser.
both those PCs has either AVAST, McCAFFEE, AVG installed
i had users uninstall all of that.
Anybody has an advice?
Posted 16 August 2012 - 06:27 PM
I'm having exactly the same problems.
Basically, I have the WRT54GL (with HotspotWRT), plugged into another router (lets call this the primary router). Nothing different done on the primary router... just a cable running from it to the internet port of the WRT54GL.
I followed the installation instructions on this website, upgraded the firmware, installed the neccessary files, waited a few minutes and the hotspot started working. Everything was able to connect without difficulty, both paid-for and master accounts.
Then 48hrs later I got my first telephone call from the office next door. They had no wifi access. Basically they can connect to the Hotspot, but it shows as having "no internet access, local only". I'm then looking at my laptop, which is connected fine to the same hotspot. So I disconnect my laptop, restart, rejoin the hotspot, and now its the same problem as in the office next door. I can connect but no internet access and therefore no splash page.
This problem persisted for about an hour, and eventually I reset both routers and about 10 minutes later it all started working again.
A couple days later (today) and its the same problem again. I cannot connect. The office next door cannot connect. If I plug a cable directly into the WRT54GL then I have internet access. All the lights on the WRT54GL suggest everything is OK.
What is incredibly strange is that my iPhone can connect every single time without any problems whatsoever, so I know its all working. Its as if something is blocking the laptops from connecting (but yet not other times). A restart of both routers did nothing this time.
Surely I shouldnt have to tell everyone who connects to open up certain ports on their firewall, as the above solution suggests?
What could possibly be happening to allow the iPhone to work every time, but the laptops only occasionally?
Any help would be appreciated, as I can hardly take money from customers for the terrible service I am offering them.
Posted 10 October 2012 - 07:45 PM
I have exactly the same issue with my setup as barnstaple.
My installation is the same (I think) And ADSL router and then my WRT54GL connected by wire to the ADSL router. My installation went fine, all OK.
But access from various devices seems very 'hit and miss', some devices connect, then others connect, then the original ones wont...
At the moment, I am able to gain access via my smart phone and another mobile phone and a laptop using Windows XP, but not via 2 laptops using Windows 7.
The symptom on all machines is that the splash screen does not appear.
The current symptom on the Windows 7 laptops is that the wireless icon displays with the exclamation mark and 'No Internet Access', when loading a browser (all browsers) it fails to load the splash screen.
One thing that I have noticed is that on the WRT54GL router, under 'Status - Hotspot' menu, the devices in question are listed as 'waiting' for some kind of action as follows:
MAC Address IP Address Session ID Username Session Time Idle Time 5C-XX-5B-55-XX-7C 192.168.182.12 5075b08600000001 - 0/0 0/0 release - authorize
If I click 'authorize' on the device in question and then try again, it works fine.
Why are the devices that are trying to connect get 'stuck' like this and fai lto display the splash page?
Is it anything to do with lease time or anything like that? The onyl other thing I can say is that both devices are also used to connect to the internet via the ADSL router that is 'before' the WRT54GL at other times, I am currectly switching between them to confirm that the hotspot is working correctly before I launch, but at the moment I am stuck with this issue and cannot launch.
Posted 10 October 2012 - 08:22 PM
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : key.chillispot.info
Link-local IPv6 Address . . . . . : fx80::xxxx:x123:abf0:2d20%14
IPv4 Address. . . . . . . . . . . : 192.168.182.12
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.182.1
Rebooting both routers corrects the issue...
Posted 13 October 2012 - 01:08 PM
I can confirm that my issues were due to the devices being active on my broadband router just before switching over to the HotSpot router.
I can only guess that 'maybe' the MAC address was still on my broadband router and it wasn't happy with that. Leaving the device to be 'forgotten' by the broadband router I could then log onto the HotSpot router successfully...
As in a 'real case' scenario, my broadband wireless will not be enabled, this will not be a problem for me.
Interesting 'fault' that turned out not to be a 'fault' really.
I hope it may help someone in the future?
Posted 21 October 2012 - 05:25 AM
People will say "You shouldn't have to do that" and I agree that I shouldn't have to do a lot of things like eat, drink, take out the trash, dishes, but, I like things that work and rebooting nightly keeps my system clean.
WDS? No problem. Reset Main at 4:00 AM daily, - WDS1 @ 4:02 - WDS2 @ 4:04 - etc - I also have had them all reboot at the same time without problem but, that justed seemed like I was asking for problems.
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