3 replies to this topic

[lidercortinas]

Hi,

I have configured a social access. Service is working fine for computers just fine. Mobile devices show up the splash screen but it shows that the service has been disable by the operator.

No idea how to enable it.

The splash used is the default one.

Thank for any help given.

Juan

[Roland]

There is a built-in security mechanism which blocks the user for a specified time if the user didnt do the required social actions.

This can be set under Social Settings in the Control Center.

By default it looks like this:


Block user for 24 hours if the user didn't LIKE your page after 3 tries.

If you don't want to block users you can make the social actions optional.

[lidercortinas]

The message is being receive for fist time user and the there is no option to like us on facebook.

The splash that appear in the mobile devices is

Access Blocked
Access to this hotspot has been disabled by the administrator of the hotspot.

So what could be the issue?

Juan

[lidercortinas]

Problem Solved!