3 replies to this topic

[WHSadmin]

I have registered for Hotspot Free Basic and successfully setup a DD-WRT router and obtained a valid IP address. I need to know how to create FREE vouchers to be able to use the system.

[Roland]

You cannot use vouchers with the FREE BASIC plan. That plan is for giving out free accesses for anyone who accept Terms and Conditions with click-through authentication. You need to use Hotspot FREE Vouchers plan in case you would like to use vouchers.

Please open a new help desk ticket if you want to switch your location.

[WHSadmin]

Thanks, then I must have another problem. I get a 192.168.182.x IP address but are never presented with the click through page.

[Roland]

This can be a DNS issue. You can try to set your ISP's DNS or 8.8.8.8 which is Google's Public DNS into the router, if you are using DD-WRT, then fill out Local DNS under Setup > Basic Setup.