I have tried both HSS and Coova's services, over the course of two (2) years with approximately one (1) year on each service. I, unfortunately, did this backwards by moving across to coova about a year ago in the hopes of finding a more manageable service. I am now coming back.
HSS has the benefit feature of allocating individuals a username and password which they may utilise. This is instead of Coova's insistence on creating new access codes which the user must check their email for before they disconnect else they will have to buy more time to regain access again.
HSS, however, last I used the system, did not allow easy reimbursement to a user following a prolongued network outage. By which I mean when the majority of a user's access time had elapsed before services come back online. Coova, by virtue of tieing directly into your paypal account allows for refunds in the standard paypal manner.
HSS, by utilising a proper payment processor instead of relying upon paypal's system, has more of a professional e-commerce feel than Coova's system. This improves the image of my company.
HSS's reporting features are very good and surpass Coova's by a long shot!
Plus, HSS allows remote monitoring and command execution on my Access Point(s) with no extra configuration required.
All-in-all I prefer HSS for the more professional system when comparing to Coova, and will be glad once I get the transition back sorted.
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